Reference

Privacy Rules for Indonesia Account Data

Blackjack, Crash Games and UFC MMA sit behind one account, and this Privacy Policy explains the data we collect when you open that account, fund it with DANA…

DANA data scopeOVO receipt checksGoPay wallet matchQRIS cookie controls
olxtotomacau Privacy Rules for Indonesia Account Data
CONTACT ROUTES

Privacy Help Through Local Channels

Privacy questions need a clear route, not a sales script. We keep privacy contact paths separate so you can ask about data access, cookie removal, wallet records, or correction requests without repeating your issue across channels. Use live chat for quick direction, email for document-based requests, or the account path Profile > Security > Privacy Request when you are signed in.

Team online

Live chat

Use live chat daily from 10:00 to 02:00 WIB when you need help finding privacy settings or want to ask how cookies affect login on your current device.

Email privacy desk

Send document-based requests to [email protected] with your username, registered phone number, and the privacy action you want us to check. We aim to reply within one working day.

Account privacy form

When signed in, go to Profile > Security > Privacy Request to ask for data access, correction, or removal. The form keeps your request tied to the account session.

DATA HANDLING

What We Keep Around Payments

Every privacy step is tied to an account action you can recognise: opening an account, confirming a phone number, logging in, setting cookies, making a wallet transfer, or contacting our team.

Account data

We collect the details needed to run your account: username, registered phone number, email, password hash, login time, device type, and security events such as failed sign-in attempts.

Payment records

For DANA, OVO, GoPay and QRIS, we keep receipt numbers, transaction time, amount, status, and account match. We never ask for your wallet PIN through chat or email.

Cookie controls

Cookies keep you signed in, remember language choices, and reduce repeated security checks. On Android Chrome, you can check them through Settings > Site settings > Cookies.

Security checks

Before changing registered phone numbers, emails, or withdrawal details, we may ask for account proof such as recent login time, payment receipt, or one-time verification code.

Retention choices

We keep active account records while your account is open and retain certain wallet, dispute, and security logs when law or reconciliation duties require it.

Request handling

Privacy requests are handled by trained support staff, not public chat rooms. We may ask follow-up questions only to confirm account ownership and the exact record involved.

Privacy Questions Before You Join

A privacy policy should help you decide whether to open an account, not bury the answer. These questions cover the data we collect, why payment records matter, how cookies behave on mobile, and what you can ask us to change. If your case involves local requirements, our reply will state how your request depends on local law.

We collect the details needed to create and protect your account: username, phone number, email, password hash, login time, device type, and security events linked to access.

We use payment records to match deposits and withdrawals with your account balance. Records may include receipt ID, transaction time, amount, status, and the wallet name shown during processing.

Yes, where local law permits. Send your request through Profile > Security > Privacy Request or email [email protected] with your username and registered phone number.

Cookies help keep your session active, remember language settings, and reduce repeat login checks. You can remove them in your mobile browser settings, then sign in again.

Yes. We may ask you to confirm account ownership with a recent payment receipt, login detail, or one-time verification code before changing registered contact details.

We keep account records while your account is active and retain certain wallet, dispute, tax, or security logs when required for reconciliation or legal duties.

Use the privacy form in your account or email [email protected]. Tell us what you want removed, and we will explain what can be deleted or retained.